Account and Ordering

Your User Account

• User Account FAQ
• Resetting your account password
• Updating your email address
• Accessing your email history to Support
• How to register an account on the Ableton Forum
• How to receive emails from Ableton
• See all 7 articles

Your Ableton License

• Multi-seat license FAQ
• License policy for Live
• License FAQ
• Receiving a serial number after purchase
• Registering a product
• Missing serial number
• See all 11 articles

Ordering

• Webshop Order Guide
• Contacting Support
• Accepted payment methods
• Transaction declined in webshop
• Failed payment with PayPal
• Order flagged for security check
• See all 9 articles

Shipping

• Push 3 Battery
• Shipping FAQ
• Customs fees and additional taxes
• Tracking an order

Live Trial

• Buying Live after using the free Trial
• Installing the Live Trial

Return Policy and Warranty Information

• Push and Move Return Policy
• Warranty Information
• Refund policy

Educational Licenses

• EDU License FAQ
• EDU Order & Verification Guide
• Eligibility requirements for educational licenses
• Live features within an educational license
• Upgrading an educational license
• Transferring an educational license