Customs fees and additional taxes

European Union

  • Luxembourg: 17% VAT
  • Malta: 18% VAT
  • Cyprus, Romania, Germany: 19% VAT
  • Austria, France, United Kingdom, Estonia, Bulgaria and Slovakia: 20% VAT
  • Belgium, Spain, Czech Republic, Latvia, Lithuania and the Netherlands: 21% VAT
  • Italy and Slovenia: 22% VAT
  • Ireland, Poland and Portugal: 23% VAT
  • Finland and Greece: 24% VAT
  • Sweden, Denmark and Croatia: 25% VAT
  • Hungary: 27% VAT

This information can be seen in more detail in this article by the European Commission

Norway
Prices for non-physical products ordered from Norway include 25% VAT. For physical products, import duties and taxes are collected after the shipment has crossed the border.

Switzerland
Prices for non-physical products ordered from Switzerland include 7.7% VAT. For physical products over a value of CHF 300, 7.7% VAT and any import duties are collected after the shipment has crossed the border. 

Spain
Prices for books include a reduced 4% VAT rate. All other physical items have the standard 21% VAT applied. 

Australia 
Prices for non-physical products ordered from Australia include 10% GST. For physical products, import duties and taxes are collected after the shipment has crossed the border.

Japan
Prices for non-physical products ordered from Japan include 10% JCT. For physical products, import duties and taxes are collected after the shipment has crossed the border.

United States
Sales tax is added to physical and non-physical products. The exact amount is determined by the shipping address for physical items, or the billing address for non-physical items, and will be shown on the checkout page before proceeding to payment.

Canada
Provincial sales tax is added to non-physical software products. Customs fees also apply for orders containing physical products as they are shipped from our US warehouse.

Other Countries
In most other countries, import duties and taxes are collected after the shipment has crossed the border and vary according to the laws of that country. Import duties and taxes are to be paid by the recipient and are collected/invoiced by the shipping courier/postal service.

As import duties and taxes are subject to frequent change, they are not included in the total amount of an order, since we are unable calculate them when orders are placed. If you have questions about this, please contact your local customs authority.