Pre-Order FAQ

With the announcement of Live 13, Ableton offers a pre-order option, for Live 12 Suite license owners. In this article you will learn how to pre-order Live 13 and about all details regarding the Live 13 pre-order offer.

What is the Live 13 pre-order offer?

Ableton Live 12 Suite owners can pre-order Live 13 Suite with a 20% discount. Ableton Live 12 Intro and Live 12 Standard owners can instead upgrade to Live 12 Standard or Live 12 Suite during the announcement campaign and will receive an automatic free upgrade to the same edition of Live 13 once it is released.

For info about discounts on Ableton Live 12 licenses and upgrades, visit the Discount Campaign FAQ.

How do I sign up for the Live 13 pre-order?

  • Log in to your Ableton account and go to the Live webshop.
  • Select Pre-order Live 13 from the available upgrade options.
  • Choose a payment method and follow the checkout process.

You'll then see a pre-order confirmation in your account.

When will Live 13 be available?

Ableton Live 13 will be released in early 2027.

Do I need to pay at the time of pre-order?

If you enter your credit card information, your card will not be authorized or charged at the time of placing the pre-order. Shortly before the Live 13 release, you’ll be notified via the email address registered to your Ableton account that your card is going to be charged. When you receive this reminder, please make sure there are sufficient funds in the account you've provided.

Can I pre-order Live 13 through a store?

No, the pre-order offer is only available at Ableton.com, not via third-party vendors. 

Can I order Push along with my pre-order for Live 13?

You can purchase Push and pre-order Live 13 at the same time. Your Push will be shipped immediately, or as soon as units are available.

Are there educational discounts for pre-orders?

Educational discounts can’t be combined with pre-order or upgrade pricing.

I own Live 12 Intro or Standard, not Suite. Can I still pre-order Live 13?

The pre-order offer is not available for Live 12 Intro or Live 12 Standard licenses. However, you can buy an upgrade to Live 12 Standard or Live 12 Suite and will receive a free automatic Upgrade to Live 13 once it is released in early 2027.

For more info about discounts on Live 12 licenses and upgrades, visit the Discount Campaign FAQ.

I'm already on a Live 12 rent-to-own plan. Can I pre-order Live 13 with it?

Your Live 12 rent-to-own plan continues as is towards a Live 12 license. To get Live 13, you can add the cost of the upgrade to your original plan with a plan extension. Sign in to your account and visit the webshop to see your personalized plan extension offer.

How will I get my Live 13 license?

When Live 13 is released, your Live 13 license will be registered automatically, and you’ll be able to download the application from your Ableton account. Due to a high volume of requests on the date of release, please allow some time for the download to be visible in your account. Thank you for your patience!

Does the offer expire?

The offer ends once Live 13 is released. If you pre-ordered Live 13, the payment link will secure your price for 14 days from the release onwards and expire after that.

Can I cancel my pre-order?

Pre-order customers will be only charged for Live 13 (for credit card pre-orders) or be sent a payment link (for other payment methods) the day before Live 13 is released. Until payment is processed, you can still cancel your pre-order at any time without being charged. To cancel, contact Support via the Support contact form. 

What is the refund policy for the Live 13 pre-order?

Once your payment has been processed, the standard Ableton refund policy applies to your purchase of Live 13.

Ableton offers these in-depth help and learning resources:

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