Live is slow to start or hangs on launch

  • Live Versions: 8 - 10
  • Operating System: All

Live should normally launch within 3-10 seconds, or sometimes a little longer if your computer is slower. If this isn't happening, try the following steps.

1. Reset Live

Resetting Live deletes the preferences, plugin folder path and template set in case they are causing Live to hang on launch. Here's how to reset Live

2. "Live is not responding"

If Live shows as "not responding" and fails to launch at all, this could be caused by a connected device.

  1. Shut down the computer completely.
  2. Disconnect all USB/Firewire/Thunderbolt peripherals (audio interface, hub, external drives, printer etc).
  3. Restart the computer.
  4. Try to launch Live.
  5. If it works, then close it again and connect your peripherals one by one, testing each time by launching Live in between.

If you manage to pinpoint the issue to one device, try the following:

  1. Change the cable that you're using to connect it with. Make sure to use a high quality cable with a ferrite bead.
  2. Try connecting directly rather than through a hub (if used).
  3. Make sure that the drivers and firmware for that device are updated (where applicable).
  4. If necessary re-install the drivers.
  5. If it continues to stop Live from launching, troubleshoot with support from the manufacturer.

3. Live takes a long time to launch

Large Database: If there is a very large amount of files in the folders added to Places, then this could result in a slow launch time. Only add discrete folders, and not entire drives to Places. See the dedicated article here: Adding and managing content in Places.

Incompatible MIDI Drivers (Mac only): Outdated MIDI drivers from other software can cause all MIDI applications to hang while trying to initialize this driver. See the dedicated solution here: Live hangs while launching due to outdated MIDI drivers.

Further Reading

Troubleshooting a crash