"Media Files Are Missing"

  • Live Versions: 6-9
  • Operating System: All

If working on the same computer and operating system, Live can usually locate samples even if they have been moved or re-named since the track was originally saved.

However in certain cases, Live may be unable to locate media files in the original file path saved with the Live Set. This can happen for a variety of reasons:

  1. The Project may have been moved to a new computer without collecting the samples first.
  2. The media files may have been deleted.
  3. The media files may be located on an external hard-drive which is currently not connected, or has changed name/letter assignment.

Transferring a Project:

When moving a Project from one computer to another, please use the "Collect All and Save" function from the File menu to copy media files into the current Project Folder. 

Transfer the entire Live Project Folder to the other computer. The Live Set will now reference the copied files stored in the Project folder.

Please see "Recommendations for transferring Live Projects" for a detailed breakdown.

Automatic Search and replace:

If your samples or other media files have been moved then you can force Live to search your computer. 

First click the orange Status Bar to bring up the File Manager View.

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Then you can set Live to automatically search for the missing files.

Tip: If you know the folder location of the missing samples, you can click "Set Folder" to choose that folder and make sure Search Folder option is set to "Yes". This should speed up the time it takes to locate the missing samples.

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If you don't know the original location of the sample, you can right-click on the "Name" field and select "Path" from the context menu.  You will then be shown the expected path for the missing file:

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Manual Replacement:

To manually fix a broken file reference, locate the missing file in the browser, drag it over to the File Manager and drop it on the respective line in the list of missing files. Note that Live will not care if the file you offer is really the file that was missing.

Note: Live 8 Users only - In the event that Live cannot locate the exact files, and you are sure that they are saved to your computer, then please see this guide, Live's File Manager not automatically replacing candidates. 

For further info, please see the section of the Manual on Managing Files and Sets.