"The folder you're trying to use already exists. You can only install Live to a new folder"

  • Live Versions: 9
  • Operating System: Windows

Problem

When attempting to install Live, Windows gives the following error message:

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Reason

If Live 9 is already installed, then the installation folder also already exists. This prevents Windows from creating that folder again if you're re-installing the same version of Live

Solution

Uninstall the existing Live installation using these instructions. Then install a fresh version of Live once more.

In case uninstalling does not work, you can delete the existing folder from your computer before re-installing.

  1. Go to the Windows control panel and select "Folder Options" and then "View"
  2. Under hidden files and folders, select "Show hidden files and folder types"
  3. Now the C:/ProgramData folder should visible and you can delete the Ableton folder manual
  4. Then install the new version of Live