Submit a request

Language

Please choose your issue below

Your email address

Product

Live version

Push version

Push serial number

You can find the serial number of your Push on the back of the unit

Max for Live version

Max version

Max for Live device type

Note - Device

iOS Version

Operating System

Type of Request

Please choose the best-fitting description of your question.

Add Hardware Configuration

Processor Type

Hardware Configuration

e.g. computer, audio interfaces, controllers...

Subject (please be descriptive)

Please enter the details of your request. A member of our staff will respond as soon as possible.

I agree to the <a class="text-blue" target="_blanc" href="https://help.ableton.com/hc/articles/209072509">Support Service Guidelines</a> and have attached the requested data.

Attachments

Add file or drop files here

I agree to the Support Service Guidelines and have attached the requested data.

The selected version of Live is not compatible with the selected Operating System

Live 1-9 Minimum System Requirements

We don't offer support for custom Max for Live devices

Please note that we can't offer support on third-party or self built Max for Live devices. Contact the developer of the device for third-party Max for Live devices. If you are building your own device and have issues within the Max for Live editor, you can contact Cycling74 Support

To contact any of the following teams, please email them directly:

Events and Sponsoring
contact@support.ableton.com

Distributor/Dealer Inquiries
distribution@ableton.com

US Dealer Inquiries
usorders@ableton.com

Public Relations
press@ableton.com

Sorry, unfortunately you don't have an eligible license.

Technical support is only available for users of full Live versions: Intro, Standard or Suite. Please visit our Knowledge Base where you can search for articles to help you.