Troubleshooting Push (standalone) Network Connection
If you have trouble connecting Push 3 (standalone) to Wi-Fi or pairing Push with your computer, or if you receive an error message about joining the network, check your settings to make sure both your computer and Push are successfully connected to the same network.
To check this, open Wi-Fi settings on your computer or device:
Then open Wi-Fi settings on Push and check that the same network is selected:
- Push 2.1 and later:
-
Push 2.0 and earlier:
For how to connect Push 3 (standalone) with your computer, follow the steps in these guides:
- Authorizing Live on Push (standalone)
- Connecting Push 3 to your Computer
- Setting Up Push 3 (standalone)
Troubleshooting steps:
If Push 3 (standalone) still isn’t recognized on your computer, follow these steps:
1. Update Ableton Live
Make sure the version of Live installed on your computer is up to date. Learn more about Updating Live.
2. Check Wi-Fi and network connections
- Check that your Wi-Fi and network connections are working. To troubleshoot general Wi-Fi and network issues, refer to these guides:
Apple Support: If your Mac isn't connecting to the internet over Wi-Fi
Microsoft Support: Fix Wi-Fi connection issues in Windows
Note: WPA3 Wi-Fi network security protocol is only supported with Push 2.1 and later
- Try connecting Push via a different Wi-Fi network, a mobile phone hotspot or Push's Hotspot.
When using Push's Hotspot, once activated, Push will display the network name and password.
Note: While a device is connected to Push's hotspot, internet can't be accessed on the device. The connection can be used to transfer files between your devices in Live, to sync via Ableton Link, or to manually update Push.
3. Restart Live, Push, and wireless router
Try powering your router, computer, and Push off and on again.
4. Security and privacy settings
- Make sure a firewall on your computer is not blocking access to network connections for applications. For how to correctly configure firewall protections on your operating system, please visit these resources:
macOS User Guide: Block connections to your Mac with a firewall
Microsoft Support: Firewall & network protection in Windows Security
- Make sure your firewall and/or router don’t restrict UDP packages. Apps such as Little Snitch can also block network communication.
- When using macOS Sequoia, make sure that Ableton Live 12 is enabled in System Settings > Privacy & Security > Local Network