Error Message: "The installation could not be completed"

  • Live Versions: 9-10
  • Operating System: All

If you're receiving an error message similar to the pictured below when you install a Live Pack, it's because the version of the Live Pack is not compatible with your Live installation. A typical use case for this error message would be the attempt of an installation of a Live 10 pack in Live 9: 

Bildschirmfoto_2017-11-28_um_16.39.34.png

Make sure to install only the Live Packs compatible with your Live version. To see all compatible Live Packs for your Live installation, log into your Ableton user account and select your Live license in the chooser on the top right. Scroll down for a list of all available Live Pack and download them directly from here:

Screen_Shot_2018-02-05_at_18.09.50.png

Further Reading