Unable to install and/or launch Live due to missing dll (Windows)

  • Live Versions: 9 - 10
  • Operating System: Windows

Some Windows users may receive an error about a missing .dll when installing or launching Live, similar to one of the following:

Install_error.PNG

missing dll.png

Solution

These .dll files are necessary for installation. This typically means that your version of Windows is out of date. Windows needs to be updated completely.

Sometimes media packs might be missing from your installation. These should also be installed.