How to reset Live

  • Live Versions: All
  • Operating System: All

To troubleshoot issues with Live, it can be helpful to reset Live to its default settings in case the problem has been caused by corrupted setting files. Resetting Live won't delete any important files, such as project files and presets, however we highly recommend to perform a back-up of your system before a reset.

In order to perform a full reset of Live, please take the following steps:

1. Close Live
2. Delete the files "Preferences.cfg", and if available "Template.als" and "Undo.cfg" in the following folder, where Live x.x.x corresponds to the version number of Live installed on your computer.

Note: These folders may be hidden on your computer, here's how to access hidden folders on Windows and Mac.


Windows Vista, Windows 7, Windows 8, Windows 10: 
Users\[username]\AppData\Roaming\Ableton\Live x.x.x\Preferences\

Windows XP:
Documents and Settings\[username]\Application Data\Ableton\Live x.x.x\Preferences\

Mac OS: 
Users/[username]/Library/Preferences/Ableton/Live x.x.x/


3. If you have previous versions of Live installed you should also delete the same files in their respective folders
4. Restart Live

Note: Resetting Live performs the following actions:

  • Your template set will be erased if you have one
  • Live's preferences will be deleted; audio and MIDI hardware needs to be setup again, plug-in support needs to be re-enabled, custom preferences need to be set again

Tip: If you don't wish to permanently delete these files you can temporarily copy the Template.als and Preferences.cfg files to another location on your computer. If the reset has not solved the issue, then you can place them back into their former locations.