Live 10: Recovering a Set manually after a crash
- Live Versions: Live 10
- Operating System: All
Live's file recovery process is usually triggered by an undo file in Live's preferences folder. In case that doesn't happen automatically, or you click "No" on the restore document dialog, then the relevant files needed to recover the set are moved in a folder named "Crash" located in Live's preferences folder.
Those files/folders are:
- Basefiles - A folder containing the crashed set and template set
- Undo - A folder containing the Undo history
- CrashRecoveryInfo.cfg and Crash.als - files which contain more information about the crashed set
To retrigger the file recovery process, please follow these instructions.
- File recovery must be done with the same Live version which created the undo file - this applies to the Live version number, as well as the bit version (32/64-bit) and the same OS platform (Windows, Mac)
Step 1: Go to the following location, which is normally a hidden folder (Here's how to access hidden folders):
- Windows - Users\[Username]\AppData\Roaming\Ableton\Live x.x.x\Preferences\Crash
- Mac - Users/[Username]/Library/Preferences/Ableton/Live x.x.x/Crash
Note: Live x.x.x refers to the version number in which the crash occurred, eg Live 10.0.1.
Step 2: In the Crash folder, you should find files and folders with the date and time of the crash in their names:
- "2017_12_12__16_02_35_BaseFiles" (this is a folder)
- "2017_12_12__16_02_35_Undo" (this is a folder)
Note: If you had more than one crash, there will be multiple files/folders, each named with the date of a crash. In this case only use the ones corresponding to the crash that you wish to recover.
Step 3: Rename them by removing the dates from their names, so that they read as follows:
Note: Crash.als can be left where it is and does not need to be renamed.
Step 4: Drag those 3 files into the parent Preferences folder and replace their counterparts when prompted
Step 5: Now start Live. The file recovery process should be triggered again.