Max for Live not appearing in Preferences

  • Live Versions: 9
  • Operating System: All

Symptom

Although the Max for Live application has been installed correctly, it doesn't show up in Live's preferences under the File/Folder tab.

Background

This happens if you are using Live Standard and purchase Max for Live as a separate add-on to your license. The Live application can't tell automatically that the Max for Live license has been added.

Solution

In order to resolve the issue, you simply need to re-authorize Live.

This is done in Live's preferences on the Licenses/Maintenance tab (either online or offline authorization will work). 

Screen_Shot_2017-07-03_at_15.50.38.png

This refreshes your license information and your Max for Live installation will then appear correctly in Live's preferences under the File/Folder tab.

Screen_Shot_2017-07-03_at_15.48.26.png

Further

For more help please check our article on installing and getting started with Max for Live.