"The license to use certain protected samples is missing"

  • Live Version: 9-10
  • Operating System: All


If you're trying to use a newly installed Pack and are getting this error message, this usually means that the Pack needs to be authorized.

Follow these instructions to re-authorize Live and activate the Pack for use.

If that doesn't fix the issue, then you may be trying to use a pack created using a fuller featured version of Live - for instance if you are using Live Intro and trying to use a pack made in Suite or Standard. In this case you will not be able to use those packs properly unless you upgrade your license.