Push 3 Battery Tips and Troubleshooting

Battery Tips

  • Push 3 can be powered using a USB power bank. Use a PowerDelivery(PD)-capable power bank that can supply 20V/3A. 
  • The battery should not be left completely depleted, as this may affect battery life. 80% to 100% charge is recommended when not in use. 
  • Once fully charged, the battery must be discharged to below 95% before charging will be re-enabled. 
  • The battery will take 4.5 hours to charge from 0% to 100%.
  • A fully-charged Push battery can be expected to last about 2 hours when using Push away from a power source.
  • To prevent Push from shutting down unexpectedly when running on battery power, charge to at least 50% before removing the power supply. 

Note: If you did not save the current Set and the battery runs to empty, the Push will power off. Once turned back on, a dialog will prompt steps to recover the last open Set. 

Battery status displays “N/A”

If Push displays the battery as “N/A” in the Status menu, do the following: 

  • Let the battery fully discharge 
  • Plug-in Push using the power supply
  • Recharge the battery

Then navigate to Setup > Status, and the correct percentage of the battery should be displayed.

Note: After the above steps, the battery percentage may still only display 99%, even after fully charging. This should eventually switch to 100% after the battery has been charged and discharged several times. Whether battery charging ends at 100% or 99% does not affect the expected battery life of two hours. 

Transporting Push 3

If Push’s power button is pressed accidentally during transport, the battery may lose its charge. To avoid this, transport Push in a protective case that minimizes contact with the power button.

If traveling on an airplane with Push, we recommend bringing it with you as carry-on luggage. If this is not possible, contact the flight carrier to make sure instruments with batteries are allowed in checked baggage. 

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