Live 10 authorization issues on Windows

  • Live Versions: 10
  • Operating System: Windows

In case you are having issues authorizing Live 10 on Windows see below for potential workarounds:

When authorizing Live 10, Live 9 or the Live 10 Beta opens instead

Download the latest Live 10 Beta (version 10.0.2b3) which includes a bugfix. In case the problem persists, here are other workarounds that helped so far:

  • Workaround 1: Try authorizing offline instead.
  • Workaround 2: Try adding the following line to an Options.txt file and authorizing online again:

-_UseWin95StyleFileTypeRegistration

Online authorization hangs or times out

Still having issues authorizing?

Contact support with a full description of your issue.