Error Message: "The folder cannot be created"

  • Live Versions: All
  • Operating System: All

Error appears while Live is launching

If you're receiving a similar error message to the one pictured below while Live is launching, which references an unusual system folder, it's likely that Live's preferences have become corrupt. In this case you can reset Live to restore the default settings and paths:

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Error appears while using Live

If this error appears while working with Live, such as trying to record audio (as pictured below), this could be occurring because you need to update your permissions to enable Read/Write access to the relevant folders :

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Mac

See this resource from Apple about how to set permissions for items on your Mac. In case all files and folders on your profile need to be modified, it might be recommended to set up a new user profile instead.

Windows

See this third party resource on how to take ownership of files/folders and allow Read/Write access. In case your entire account has read only access, it might be easier to set up a new user account instead.