Pre-order payments

If you pre-ordered Live 10 Suite using a credit card, you will be charged on release day February 6th, 2018.

Should the automatic charge fail, you will be sent a payment link. Before using the link we would suggest to contact your bank to pre-authorize the purchase amount

If you selected to use PayPal or wire transfer, you will receive a payment link on release day to complete your order. Keep in mind wire transfers may take a few days to reach us.

Any payment links will be valid for 14 days with your pre-order price secured. After that the links will expire and the discounted offer no longer available. 

Once paid, you will be able to access the installer from our account. Installers will be added throughout the day, so if you don't see it right away, check again in the evening.

If you didn't receive a payment link email, you can access the pre-order from your user account page:

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