Live Lite serial is missing or not working

  • Live Versions: 1-9
  • Operating System: All

If you have purchased a hardware product that is bundled with a copy of Live Lite and you either can't find a serial number or the serial number is not working, please follow these instructions to obtain your serial number:

Fender hardware

To obtain the Live Lite serial number for your Fender product, please follow the steps outlined in this Fender support article.

Focusrite hardware

To obtain the Live Lite serial number for your Focusrite product, please follow the steps outlined in these Focusrite support articles:

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English

Once you received your serial, please follow this article to register Live Lite to your Ableton user account.

Novation hardware

To obtain the Live Lite serial number for your Novation product, please follow the steps outlined in these Focusrite support articles:

Deutsch

English

Once you received your serial, please follow this article to register Live Lite to your Ableton user account.

Other hardware

Please get in touch with our support team. Please provide us with:

  • the exact name and model of the hardware product
  • a proof of purchase or a picture of the hardware product as an attachment

We will then issue a substitute serial number to your Ableton user account.

Second-hand hardware

If you bought the hardware product second hand, please ask the seller to contact us for a transfer request. The seller should please provide us with:

  •     the serial number to be transferred
  •     the email address that was used to register the original license
  •     the buyer's full name
  •     the buyer's email address
  •     the buyer's country of residence

Once we have received this information from the seller, we will transfer the license to the buyer's user account at ableton.com.

Note that we can only process license transfer requests that we receive from the current holder of the license (the seller).