Live Packs are installed but not displaying in the Browser

  • Live Versions: 9
  • Operating System: All

If you are alternating between the regular Live 9 and the Live 9 beta release, one of the two versions might fail to detect recently installed content, even if both versions point to the same Packs folder.

In order to resolve this, please do the following:

  • Open Preferences and click on the Library tab
  • Click the "Browse" button (Installation Folder for Packs)

  • Point Live to any other directory on your hard disk
  • When asked if you wish to move over the currently installed content, click "No"

2-dontmove.png

  • Next, click "Browse" once more and point Live to the directory where the Packs are actually located
  • Restart Live

Please note that, depending on how many Live Packs are installed, indexing the content might take a while. Live will still display the Packs in the browser, but it may not show any content in the Packs folders until they have been fully indexed.

While Live is indexing the content, a spinning wheel will appear to the right of the "Places" label in the browser:

Further Reading

Where is my Library stored?
Live Pack FAQ