Error: "This license belongs to another account."
- Live Versions: All
- Operating System: All
You may receive this error when trying to install a newly purchased Live Pack. Live needs to be re-authorized after a Pack is purchased so that the new Pack serial gets included in your license details.
To fix this, you can re-authorize Live by following these steps:
- Click OK on this dialog window.
- After the Pack is installed, Live will ask you to re-authorize your License, via the Preferences.
- Follow the steps to authorize your license once again.
You can also find this option this by navigating to Live's Preferences > Licenses / Maintenence > Authorize at ableton.com.