"The selected Max application could not be loaded. A 64-bit version is probably required."
- Live Versions: 8 - 9
- Operating System: Mac
Live presents one of the following error message when trying to load a Max for Live device:
- "The selected Max application could not be loaded. A 64-bit version is probably required."
- "The selected Max application could not be loaded. A 32-bit version is probably required."
This error message can occur for two different reasons.
- If the Ableton Live Installer .dmg is still mounted during the Max for Live installation this could be occurring because incorrect preference settings are installed
- If you have just upgraded to High Sierra, this could be occurring because certain frameworks have not been copied automatically
Please follow the respective instructions to resolve the issue, depending on the root cause.
Ableton Live installer is still mounted while installing Max for Live:
You'll need to uninstall Max, reset it and then re-install it.
- Close Live
- Uninstall Max completely, making sure to remove the local preference files as described
- Eject the Ableton Live installer .dmg (Trash the installer from the desktop or press the eject button on the Finder side panel)
- Install Max for Live again
- Launch Live
- Go to Preferences → File/Folder
- Point Live to the folder where Max is installed (/Applications/Max.app)
- Try opening a Max for Live device
Issue occurs only after upgrading to High Sierra (10.13)
In case the Live installer was not mounted during installation of Max for Live and you've just upgraded to High Sierra, you'll need to re-install Max. To do this, simply log in to your Ableton user account, download the latest version of Max for Live, and install it. When installing, click the option to replace the existing Max application when prompted.
In case the above steps do not resolve the issue, please contact support and include a status report.