How to troubleshoot kernel panics (Mac)

  • Live Versions: 1-9
  • Operating System: OS X

Symptom

Your computer is crashing with a kernel panic error message while running Live.

kernal-panic.png

Kernel Panic Error Message

Reason

Kernel panics are mostly caused by external hardware connected to your Mac, or malformed network packets. It is rather unlikely that they are caused by Live itself.

Solution

  • Make sure you have installed the most recent version of Live, which you can get at any time over your ableton.com account
  • Verify that your Mac software is up to date by using the Mac software update
  • Try running Live without any external devices like MIDI keyboards/controllers or audio interfaces connected, to see if the issue persists.
  • If you are using any MIDI over network drivers on your Mac please try temporarily disabling them, following the respective reference manual. 

Additional Information

Should you still encounter kernel panics after following these steps, please refer to this Apple support document to learn how to further troubleshoot kernel panics.