How to reset Max for Live

  • Live Versions: 8 - 9
  • Operating System: All


This tutorial explains how to reset Max for Live by deleting its preferences. This is helpful in cases where Max for Live crashes or where the Max for Live editor won't open.


1. Close Live.

2. Remove the folder "Cycling'74" from:

Windows XP: C:\Documents and Settings\Your username\Application Data\

Windows Vista/7/8/10: C:\Users\Your username\AppData\Roaming\

OSX 10.6 and earlier: MacHD:/Library/Application Support/

OSX  10.7 and later: MacHD:/Users/[Username]/Library/Application Support/

These folders are normally hidden! To access them do the following:

For Windows:

To access the folder appdata type %appdata% in the Windows Explorer adress bar.

For Mac OS

To access Users/[Your Username]/Library hold the “alt ⌥” key and choose “Go to Library” in the Go menu of Finder. 

3. Restart Live and open the Max for Live editor by clicking the edit button on any Max for Live device. The editor should now open.

If Max or the Max for Live editor still doesn't open or continues to crash, please contact support.