Installer fails to download

  • Live Versions: 1 - 9
  • Operating System: All

 

If the Live installer will not download successfully, please troubleshoot with the following steps:

  • make sure you are using the latest available version of your web browser. We recommend downloading with either Mozilla Firefox or Google Chrome
  • attempt to download again after clearing your browser's cache and history 
  • ensure that you have enough disk space on your computer; the installer is about 3GB total 
  • check that your computer meets the minimum system requirements 
  • temporarily disable any anti-virus or firewall that may prevent external downloads

If you need help with setting Live up, have a look at this Installation and Setup article.