Empty Browser - No Instruments, Effects or Content are shown

  • Live Versions: 8-10
  • Operating System: All

In case the Live browser is empty and does not show presets or content, this usually indicates that another instance of Live is already running. Only one instance of Live can access the Live Library database at a time.

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To resolve this, close all running Live instances and restart just one version of Live. The presets and content should then show up. If you're unable to find any other running versions of Live, it's possible that a Live process might be running in the background. Open Task Manager (Windows), Activity Monitor (Mac) and see if there are any running Ableton Live processes. Then terminate them.

Note: If you want to use Live 8 and Live 9 or 10 at the same time, please start Live 9 or 10 first.

Another reason that you might not see any content in the browser is if the track view has been resized so far horizontally that the browser is hidden. Hover over the browser partition and then drag it to the right to make sure that the content list is fully visible:

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Further troubleshooting

If the Packs folder in Places remains empty, follow the instructions from this article.