"The file cannot be opened or changed" (Mac)

  • Live Versions: 1 - 9
  • Operating System: Mac OS X

Symptom

When trying to open or save a file in Live, an error message says that the file cannot be opened or changed.

Reason

This error message is indicating that Live doesn't have the required permissions to access the file.

This might happen for example when trying to open or save files from another user account on the same machine, or external hard disk, or any other location with restricted access rights. The current user account does not have read/write permissions to the content of other user accounts on your Mac.

Solution

  • In Finder, select the folder containing the affected file.
  • Hit [cmd ⌘][I] to open the Info dialog for this folder

Read&Write access.png

  • In the "Sharing & Permissions" tab, assign "Read & Write" to your current user account.
  • Hit apply to enclosed items so that all other sub-folders are also read/write enabled for your user account.

Additional Information

One scenario where this error might appear is when trying to access a project file which is stored in another user profile. In this case it's recommended to move the project into the following location: Macintosh HD/Users/Shared/ rather than altering the permissions.