Ordering without paying VAT or sales tax

EU Residents excluding Germany 

To place a VAT-free order, please contact our Support Team and provide us with the following information:

  • Name, address and phone number of company

  • Company registration form/legal entity (Please make sure you provide this information, as we need this to check your VAT ID with the German Ministry of Finance’s website*)

  • VAT number of your company

  • The product(s) you want to order

  • Your Ableton serial numbers (if any)

  • Your billing and shipping addresses

We will then take care of your order right away.

*We use VIES to verify all VAT numbers. Make sure that the details you provide to us match with what is on file with their system.
 

US Residents in CA or TN only

To place a tax-free order, contact Support and provide us with the following details:

  • A copy of your tax-exemption certificate (also known as a 'Resale Certificate')
  • The product(s) you want to order
  • Your billing address (for purchases of physical goods, also include your shipping address)

We will then create a payment link for your items with the sales tax removed.