Empty content folders after Pack installation

  • Live Versions: 9
  • Operating System: All

Symptom

A Pack has been installed but the Library shows empty folders where content is expected.

Reason

A Pack is installed but not authorized. The folders in Live's library appear empty because Live hides items that are not authorized.

Solution

Re-authorise Live from the Licences/Maintenance tab in Live's Preferences as follows:

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