iLok crashes on Windows 8.1 and Windows 10

  • Live Versions: Live 9.2.3 and later
  • Operating System: WIN 8.1, WIN 10

Since Live 9.2.3 plugins that use iLok / PACE software may crash Live 64-bit. 

PACE are aware of the problem and are working on a fix. Plug-in manufacturers also need to update all their affected plug-ins afterwards. Note: As of early 2017, most affected plug-ins have already been updated, but some may not have done so yet.

The 32-bit version of Live is unaffected, but for 64-bit users, the workaround is as follows:

  • Navigate to the Live program folder: C:/ProgramData/Ableton/Live 9.2.3. You may need to show hidden folders to see this location. 
  • Right-click "Ableton Live 9.exe"
  • Select "Properties" and choose the "Compatibility" tab.
  • Under "Compatibility Mode" choose "Run this program in compatibility mode for" and choose Windows 8 from the menu. 
  • In Live, please go to the preferences → File Folder → hold ALT → "Rescan" plugins to completely rescan plugins.  

Windows 8 Compatibility

Windows 8 Compatibility