Usage Data

As of Ableton Live 8.3, Live can send usage data to ableton.com. It does so only if Send Usage Data is turned on in Live's SettingsLicences & Updates (previously Licenses / Maintenance). This data is used exclusively to track and improve Live's performance.

Usage Data in Live

Send Usage Data: On

If an internet connection is established, Live transfers the data to ableton.com at startup. This process is completed once Live has been launched.

Send Usage Data: Off

Live does not collect or transfer any data.

What data is collected by Live?

The following data may be collected:

  • set-ups (information about the operating system and its extensions such as drivers, information about installed software like plug-ins, and information about available documents like installed Live Packs) 
  • usage (information about what actions Ableton Live performs)
  • documents (in rare cases, to reproduce bugs, we might need to collect the Sets and presets which were opened by Ableton Live)

This data gets stored in a completely anonymous way on ableton.com. Therefore, we have no way to connect this data with any personal information such as, for example, your user account. We will use this data only to improve Live, fix bugs and learn how you use the software so we can concentrate on the areas most important for you.

Usage Data in Note

Ableton Note's Usage Data page contains two options for sharing data about your experience with Note in the background. Here you can choose to share general Usage Data or Crash Reports with our developers. For more information about using Note, visit the Note and Cloud Knowledge Base

Ableton offers these in-depth help and learning resources: