Delivery times for physical orders

For our software products, the serial number(s) will be registered to your account straight away. If you are not logged in at the time of purchase then they will be emailed to you. The serial number(s) will then need to be registered to your account.

As soon as your serial number is registered, all downloadable products are accessible right away.

Physical goods are dispatched within one to two working days after you have placed the order. Shipping time may vary, depending on your location and your respective shipping carrier.

As soon as your order has left the warehouse, our fulfillment partner (either Rhiem or Shipwire) will send you a dispatch notification with tracking information from the designated courier (FedEx/UPS/DHL/USPS) with a link to their website.