"Error reading [File Path]/Preferences.cfg."

  • Live Versions: 4 - 9
  • Operating System: All

Error occurs when trying to open Live.

Solution: Delete the Preferences.cfg file for the version you are trying to run, and then restart Live. You will find this file in the following paths:

Windows Vista, Windows 7, Windows 8, Windows 10

  • C:\Users\[username]\AppData\Roaming\Ableton\Live x.x.x\Preferences\

Windows XP

  • C:\Documents and Settings\[username]\Application Data\Ableton\Live x.x.x\Preferences\

Mac OS X

  • Macintosh HD:/Users/[username]/Library/Preferences/Ableton/Live x.x.x/

If you can't see some of those folders on your computer, please read how to access hidden folders on Windows and Mac OS X.