Error message: "Error reading [File Path]/Preferences.cfg."

  • Live Versions: 4 - 10
  • Operating System: All

This error might occur when trying to open Live.

In order to solve this problem, delete the Preferences.cfg file for the version you are trying to run, and then restart Live. You will find this file in the following paths:


  • C:\Users\[username]\AppData\Roaming\Ableton\Live x.x.x\Preferences\


  • Macintosh HD:/Users/[username]/Library/Preferences/Ableton/Live x.x.x/

These folders are normally hidden by default, please read how to access hidden folders on Windows and Mac OS X.