Error when installing "The folder you're trying to use already exists. You can only install Live to a new folder"

  • Live Versions: 9
  • Operating System: Windows

Problem

When attempting to install Live, Windows gives the following error message:

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Reason

If Live 9 is already installed, then the installation folder also already exists. This prevents Windows from creating that folder again if you're re-installing the same version of Live

Solution

Uninstall the existing Live installation using these instructions. Then try installing the fresh version of Live once more.

In case uninstalling does not work, you can delete the existing folder from your computer before re-installing.

  • Open Windows Explorer
  • Type %programdata% in the Explorer address bar and hit enter
  • Open this Ableton Folder - C:\ProgramData\Ableton
  • Delete the relevant version folder, Eg. Live 9 Suite