Push 2 graphical glitches or missing elements on display (Win)
- Live Versions: Live 9.5 and later
- Operating System: Windows 7, 8, 10
The Push 2 display may show blurry text, graphical artefacts, missing or extra pixels and/or missing waveforms or meters. Because the Push 2 display is rendered by the computer's graphics card, if the graphics card driver is not fully up to date, it may cause display issues similar to what is shown in the following pictures:
1. Update the graphics driver
Close Live and disconnect Push 2 from your computer. Update your graphics card driver using these instructions:
Once the driver has been updated, reconnect Push 2 and start Live. In case the issue is still not fixed, proceed to step 2.
2. Use the discrete (dedicated) graphics card only.
If your computer has both integrated and discrete graphics cards, you may find the performance is better using the discrete card. The methods vary depending on the graphics card itself. See this article from Serato's site which shows various ways to do this.
Open GL 3 Support:
In case the issue is still present even after updating the graphics card drivers, you need to check whether it supports Open GL 3 or higher. Push 2 requires a minimum of Open GL 3 in order to render its display effectively. To test whether your graphics card supports this, download this free diagnostic tool.
Dual GPU installed:
On computers which have dual graphics cards (Dual GPU) installed, the integrated graphics card may not function as well as the discrete graphics card. In certain cases it is possible to force the Push 2 Display Process to use the discrete graphics card only. This external article explains how to set this up. Note - the availability of this option will vary between manufacturers.
For further troubleshooting articles, check our guide to Setting up Push 2 (Win).